Refund policy

Craft Standard Enterprises, Inc. Return and Refund Policy

At Craft Standard Enterprises, Inc., we strive to provide the highest quality kegged cocktails to our valued customers. If, for any reason, you are not completely satisfied with your purchase, we offer the following return and refund policy:

Return Eligibility

  • Only unopened products in their original packaging are eligible for return.
  • The return request must be made within 30 days of the original purchase date.
  • Products that have been opened, tampered with, or used are not eligible for return or refund.

Return Process

  1. Contact Us: To initiate a return, please contact our customer service team at operations@craftstandard.com with your order details and reason for return.
  2. Shipping Costs: The cost of return shipping will be at the buyer’s expense. We recommend using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item.
  3. Restocking Fee: A 10% restocking fee will be deducted from your refund. This fee is applied to cover the costs of handling and restocking the returned product.

Refund Process

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
  • Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Non-Returnable Items

  • Any opened or damaged products.
  • Products returned after the 30-day return window.

For any questions or concerns regarding our return and refund policy, please contact our customer service team at [insert contact information]. We appreciate your business and look forward to serving you again.

Craft Standard Enterprises, Inc.
operations@craftstandard.com